Do you have a small team? Are you concerned that adding live chat or a messaging service to your website would invite more contact and overwhelm your team? Customers love the feature but you need to make sure it works for you in the back office and is adding value where it should.
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Over the last three or four years one of the most prominent questions I field from customers and friends is ‘Do I still need a web designer? Surely, I can use online tools like WIX, they are easy and cheap to use.’
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Would you like to learn more about how Software Swansea could work for your business? Do you need help gathering requirements or with product selection stage? Get in touch with the team and we will be happy to chat through ideas with you.